Cedric, at your Marriott location in Racine WI, was the most pleasant, accommodating and courteous Budget Representative I have ever dealt with. Unlike picking up a rental at the airport, Cedric took the time to inspect the vehicle with me. He explained all the features of the vehicles and even informed me that the headlights did not go off automatically - something that could have been a big problem had he not pointed that out. Cedric was alone in the office and I was not the only customer but he did not rush me or hurry the process. He is truly a dedicated caring employee and Budget is lucky to have such a conscientious employee!
Rented a car in June for vacation. Received a differ car then what I ordered. It was very small, our head hit the roof of the car and it was very small inside. The thing that upset me the most was how very dirty inside and out. The inside had funeral paper in it and it looked like either milk or formula was spilt in both the front and back seat. I was hope it was not baby vomit. When I brought it up to the attendant, he said they don't clean the inside of the cars. My husband and I where on a tight schedule so we took the car home and cleaned it ourselves before we could leave for vacation. We also rented a GPS unit form them. We received no instruction on how to use it and the bag that it came in didn't have any instructions either. I do have to say the gas mileage was great. When we came home we took the car to a car wash and had it cleaned and filled with gas. returned it and talked to the same man about the cleaning of the car he just gave me a number to call. I called the number and spoke to the manager, he could care less. He also said he would pay for the cleaning and it's been more then two months and haven't seen a thing. I will never rent a car from Budget again.
Very easy location for pick up and drop off. The staff really worked with us to help us figure out what kind of car we wanted to rent. The only negative I can give was that the car wasn't cleaned very well and looked like someone had placed tape around the back hatch window, had sticky residue all around it and several scrapes just under it on the hatch. We will rent from this location again in a heartbeat, the cleanliness issue was very easy to overlook.
Great service. Little tricky to find as it is inside the conference center.
Budget Car Rental is a US Car Rental based in Racine, Wisconsin. Budget Car Rental is located at W., 7111 Washington Ave, Racine, WI 53406, USA.
Please contact with Budget Car Rental using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Budget Car Rental opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Rental in Racine